Website CIC General Insurance Uganda Limited
CIC General Insurance Uganda Limited is hiring a Team Leaders-Bancassurance (5) to oversee the performance and development of Bancassurance Sales Officers. The role involves ensuring the achievement of insurance sales targets, fostering strong relationships with bank clients, and driving the overall growth of the bancassurance business. The Team Leader will mentor, guide, and manage the sales officers, ensuring they meet performance metrics while complying with regulatory and company policies.
Key Duties and Responsibilities:
Team Leadership and Development:
- Lead, mentor, and coach Bancassurance Sales Officers to improve their performance and sales capabilities.
- Monitor individual and team performance against set sales targets and KPIs.
- Conduct regular performance evaluations and provide feedback to team members.
Sales Strategy and Execution:
- Develop and implement effective sales strategies and campaigns to drive insurance product sales.
- Monitor market trends and competitor activities to ensure the team stays competitive in the marketplace.
- Support the sales team in achieving and exceeding their sales targets by providing tactical direction and assistance in deal closures.
Customer Acquisition and Relationship Management:
- Identify and capitalize on opportunities to acquire new customers within the bank’s customer base.
- Foster and maintain strong relationships with key customers to enhance customer satisfaction and loyalty.
- Act as a point of escalation for resolving complex customer issues and concerns.
Compliance and Reporting:
- Ensure that all team members comply with insurance regulations, internal policies, and industry standards.
- Prepare and present sales reports to management, providing insights into performance, challenges, and potential growth areas.
- Ensure accurate documentation of all sales activities and customer interactions.
Product Knowledge and Training:
- Maintain in-depth knowledge of the company’s insurance products and services.
- Provide ongoing training to the sales team to improve their product knowledge and sales techniques.
- Collaborate with the training and product teams to design training modules for new hires and refresher courses for existing staff.
Cross-Functional Collaboration:
- Work closely with bank branches and other internal teams to optimize the bancassurance sales process.
- Collaborate with marketing teams to design and execute marketing campaigns that support bancassurance sales.
Qualifications, Skills and Experience:
- Bachelor’s degree in Business, Finance, Insurance, or a related field.
Experience:
- At least 3-5 years of experience in a sales leadership role, preferably in bancassurance or the financial services industry.
- Demonstrated track record of meeting or exceeding sales targets and managing high-performing teams.
Skills:
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Deep understanding of insurance products and services, particularly in a bancassurance setup.
- Strategic thinking and ability to drive results through innovative sales strategies.
- Proficiency in computer applications, including MS Office.
Additional Requirements:
- Certification in insurance (COP) is an added advantage.
- Ability to work under pressure and manage multiple tasks.
- Willingness to travel to different branch locations as needed.
How to Apply:
Submit your application, CV, and copies of your professional and academic certificates as a single document to bancagents@ug.cicinsurancegroup.com
Kindly indicate the job title and duty station in the subject line of your email. For example: Application for Team Leader, Bancassurance – Central
Deadline: 31st May 2025
NB: Please note that only shortlisted candidates will be contacted.
