Website MTN Uganda
Description
MTN Uganda is hiring Direct Sales Agents (14) to serve customers by selling products and meeting customer needs.
Main Job Functions:
- Serves customers by selling products and meeting customer needs.
- Perform physical and online sales activities to achieve company sales objectives.
- Identify and contact potential customers for business opportunities.
- Make inbound and outbound calls to sell company products.
- Maintain up-to-date knowledge about product information and promotions.
- Provide excellent services and ensure customer satisfaction.
- Develop sales strategies and determine sales forecast and projections.
- Stay abreast with online marketing trends and competitors.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Keeps Sales supervisor informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Education:
Diploma in Business Administration, Marketing from a recognized University
Experience:
- 6 months -1 year working experience in sales industry.
- Good knowledge of sales and retail industry trends, best proactive retail and service principles
Knowledge, Skills and Competencies
- Flexibility and Agility in regard to working hours.
- Planning and organizational skills
- Communication skills
