Job Overview

Fracht Uganda is hiring a Front Desk Executive to coordinate office activities and day-to-day operations to ensure efficiency, professionalism, and compliance with company policies and procedures. This role is ideal for a highly organised person who can manage multiple tasks, support staff, and create a welcoming experience for visitors while maintaining strong administrative control across the office.

As the first point of contact at the front office, you will represent the company’s image through excellent customer service, clear communication, and dependable follow-through. You will also work closely with security personnel and lower-level support staff to maintain order, safety, and smooth office operations.

Key Duties and Responsibilities

The Front Desk Executive will provide administrative support to ensure staff have the resources and coordination they need to work efficiently. You will ensure the office premises are opened on time every morning and properly secured in the evening. In addition, you will work hand in hand with security personnel to prevent intruders from accessing the premises and help keep office operations safe and well controlled.

You will receive and attend to all company visitors, ensuring they are welcomed, guided, and directed to the relevant staff. You will also answer official company calls and direct calls to the right team members when needed, ensuring communication is handled professionally and without delay.

The role includes supervising lower-level administrative staff, cleaners, and security guards to ensure assigned tasks are completed to standard. You will support preparation for company meetings by coordinating logistics and ensuring meeting requirements are in place. You will also participate in the preparation of office events and contribute to smooth event delivery through coordination and timely support.

You will monitor the company alarm system and notify the security company in case of suspected intruders. You will keep stock of office supplies, track usage, and place orders with the procurement team in time to avoid shortages. You will also dispatch and receive office items to and from branch offices, receive incoming letters and packages, and ensure they reach the addressed staff promptly.

In addition, you will monitor the company generator and electricity supply and ensure timely servicing and repairs when required. You will manage company stores and archive rooms, maintaining order, accountability, and proper storage. You will also manage the company post office box and ensure outgoing and incoming mail is handled properly. Any other duties assigned by the supervisor from time to time will be part of your responsibilities.

What We Are Looking For

Fracht Uganda is looking for a professional and dynamic candidate who can work in a supportive environment while maintaining high standards of office management. You should be reliable, presentable, detail-oriented, and confident in communicating with staff, visitors, and service providers. Strong organisational skills, good judgement, and the ability to manage priorities are important for success in this position.

How to Apply

All suitably qualified and interested candidates should submit their application letter, CV, and copies of academic documents merged into one PDF document. Send your application by email to: [email protected]

Address Your Application To

The Human Resource Manager
Fracht Uganda SMC Ltd
Plot 104 Katalima Road, Naguru
Kampala, Uganda

Deadline: 5 January