Head – Brand and Communication

Position: Head – Brand and Communication
Organization: Airtel Uganda
Location: Kampala, Uganda
Job Type: Full-time

Are you looking for the latest marketing and communication jobs in Uganda? Airtel Uganda, a leading telecom company and one of the most recognizable brands in Africa, is seeking to recruit a Head – Brand and Communication. This is a senior management role responsible for driving brand growth, communication strategy, and customer engagement to deliver the company’s Annual Operating Plan objectives.

If you are passionate about branding, digital communication, and marketing leadership, this is a golden opportunity to advance your career in Uganda’s highly competitive telecom industry.

About Airtel Uganda

Airtel Uganda is part of Airtel Africa, a top telecommunications provider with operations in 14 African countries. The company is known for its innovative mobile, digital, and financial services that empower millions of customers.

At Airtel Uganda, the mission is to enrich lives through affordable communication solutions while continuously evolving into a digital-first company. The organization values creativity, customer focus, and leadership excellence—making it one of the best places to build a rewarding career in Uganda.

Job Summary

The Head – Brand and Communication will be responsible for:

• Developing and executing a customer-focused communication strategy aligned with Airtel’s overall business objectives.

• Building and protecting brand love among customers.

• Ensuring strong market presence through innovative campaigns, digital marketing, and brand communication initiatives.

• Managing a dynamic marketing team while collaborating with other business units to achieve revenue growth and customer satisfaction.

This is a strategic leadership position for professionals seeking marketing director jobs in Uganda or senior branding careers in telecoms.

Key Responsibilities

As Airtel Uganda’s Head of Brand and Communication, your responsibilities will include:

• Brand Strategy & Awareness

  • Develop, execute, and safeguard customer brand love.

  • Prioritize high-impact campaigns that drive awareness, trial, and brand loyalty.

  • Ensure Airtel achieves its target share of voice across all communication platforms.

• Communication & Campaign Management

  • Drive positive and credible outcomes from all brand-related communication.

  • Align communication efforts with Airtel’s corporate identity, brand philosophy, and guidelines.

  • Create new and unique communication channels to engage customers.

  • Benchmark Airtel’s communication strategies against competitors to ensure leadership positioning.

• Creative Direction & POS Initiatives

  • Lead the creative direction of all local marketing initiatives.

  • Investigate, recommend, and implement point-of-sale (POS) activities that boost customer understanding and product uptake.

  • Ensure compliance with Airtel’s brand guidelines across all marketing and communication materials.

• Digital Marketing & Social Media

  • Design and manage social media campaigns that drive engagement and customer loyalty.

  • Lead digital-first marketing strategies, ensuring relevance in Uganda’s fast-evolving mobile market.

• Leadership & Budget Management

  • Manage a diverse marketing and communications team.

  • Oversee budgets, service-level agreements (SLAs), and ensure cost efficiency in campaign execution.

  • Drive performance-oriented culture focused on results and customer satisfaction.

Qualifications & Experience

To qualify for this senior role at Airtel Uganda, candidates must meet the following requirements:

• Education:

  • MBA in Business Administration, Marketing, Mass Communication, or a related discipline.

  • Postgraduate Diploma in Mass Communication or MBA in Marketing (preferred).

  • Professional qualifications in Advertising, Marketing, or Communication will be an added advantage.

• Experience:

  • 8–10 years of progressive work experience in a similar industry (telecom, FMCG, media, advertising).

  • At least 3 years in a management role overseeing teams and strategic campaigns.

  • Previous experience in an advertising agency is an added advantage.

• Key Skills & Competencies:

  • Strong creative judgment and critical thinking ability.

  • Excellent interpersonal and stakeholder management skills.

  • Entrepreneurial ability and business awareness.

  • Strong communication (oral and written) skills.

  • Proven project management and time management skills.

  • Customer-centric mindset with a highly results-oriented approach.

Why Join Airtel Uganda?

• Work with a Global Brand: Be part of Airtel, one of Africa’s most recognized telecom brands.

• Leadership Role: Take charge of shaping Airtel Uganda’s brand identity and communication strategy.

• Career Growth: Gain exposure to global best practices in branding, digital marketing, and customer engagement.

• Impactful Work: Your strategies will directly influence Airtel’s market growth and customer loyalty.

This is more than just a telecom marketing job in Uganda—it’s a chance to lead brand transformation in one of the fastest-growing sectors.

How to Apply

If you are passionate about leading brand and communication strategies for a top telecom company in Uganda, submit your application by clicking the link below:

CLICK HERE TO APPLY