Direct Sales Representative – Tropical Bank Jobs in Uganda

Job Opportunity: Direct Sales Representative

Location: Kampala Department: Commercial Banking Job Type: Full-time Reports To: Branch Manager

About Tropical Bank

Tropical Bank is committed to delivering innovative banking solutions to individuals, businesses, and communities across Uganda. We strive to promote financial inclusion and empower customers through tailored financial products and exceptional customer service.

Main Purpose of the Job

The Direct Sales Representative will be responsible for generating new business opportunities, acquiring clients, and executing sales activities. The role also involves cross-selling the bank’s products and services, onboarding new customers, and ensuring excellent service delivery in collaboration with internal teams.

Key Responsibilities

• Identify, pursue, and convert new sales opportunities and leads into bank customers.
• Formulate and implement daily sales action plans and targets.
• Maintain a strong physical presence in the local market through activations and outreach.
• Collaborate with branch staff and managers to identify and execute new scheme opportunities.
• Conduct product presentations during bank-organized events and community engagements.
• Deliver on set targets related to assets, liabilities, and digital channels.
• Provide accurate and timely daily reports to the Branch Manager.
• Support customers by resolving inquiries, concerns, and complaints effectively and professionally.
• Comply with all internal policies, procedures, and regulatory guidelines.
• Build strong working relationships with staff across departments to drive team success.
• Attend all mandatory trainings organized by the bank.

Qualifications

• Bachelor’s degree from a recognized university.
• Additional qualifications in Marketing or Sales will be an added advantage.
• Experience in the banking sector is a plus.

Skills and Competencies

• Strong selling, influencing, and negotiation skills.
• Proven ability to identify and recommend business opportunities.
• Excellent interpersonal and relationship management skills.
• Proactive, results-driven, and customer-focused.
• Proficiency in MS Office tools (Excel, Word, PowerPoint, Project).
• Good understanding of banking products, services, and operations in Uganda.
• Fluency in English and Luganda (other local languages are an added advantage).

Behavioral Competencies

• Strong communication skills
• Integrity and ethical conduct
• Professionalism and accountability
• Analytical thinking and problem solving
• Creative and innovative approach to sales
• Organizational and time management skills

How to Apply

If you meet the above requirements, please submit your application by sending a cover letter, detailed CV, and copies of relevant academic and professional certificates to: Email: [email protected] Application Deadline: 18th July, 2025 Note: Only shortlisted candidates will be contacted. Tropical Bank Ltd is an equal opportunity employer. We do not discriminate based on religion, age, citizenship, marital or family status, disability, or gender.