DC Facilities Support Officer Job in Kampala – Centenary Bank

DC Facilities Support Officer Job in Uganda – Centenary Bank

Uganda Jobs Network presents a specialised infrastructure support opportunity with Centenary Bank. The bank is recruiting a DC Facilities Support Officer to support the on-site management of physical data centre infrastructure and ensure uninterrupted, high-availability operations. This is a full-time IT support role focused on physical facilities, power systems, cooling, and security within a mission-critical data centre environment. This opportunity is suitable for professionals seeking technical Jobs in Uganda within the banking and financial services sector, where infrastructure stability, resilience, and safety are essential. Cente-Tech is hiring skilled professionals across multiple roles.

Ready to grow your career in tech? Apply today at: www.centetech.com/jobs

If You Are Not Selected: How Data Centre Facilities Skills Can Become Self-Employment

If you apply for this DC Facilities Support Officer position and are not selected, the skills required for this role can be converted into strong self-employment and contract-based opportunities in Uganda. Facilities and infrastructure support skills are increasingly needed by data centres, telecom companies, banks, ISPs, hospitals, universities, and large commercial buildings. With hands-on experience in power systems, generators, UPS management, cooling systems, and physical security controls, you can offer facilities support services to organisations that operate server rooms, mini data centres, or critical IT infrastructure. Many businesses prefer outsourced support for generator monitoring, UPS maintenance coordination, environmental monitoring, and safety compliance. You can also work as a facilities technician supporting electrical inspections, vendor supervision, equipment audits, and preventive maintenance programs. Over time, you may establish a facilities management service offering generator oversight, environmental monitoring, fire safety coordination, and remote-hands support for IT teams. Professionals with these skills can further grow into consultancy roles supporting data centre readiness assessments, disaster preparedness, and infrastructure resilience planning. At Uganda Jobs Network, we encourage applicants to see every technical facilities role as both an employment opportunity and a foundation for long-term self-reliance.

Job Summary

The DC Facilities Support Officer will be responsible for the on-site management of physical infrastructure supporting Centenary Bank’s data centre operations. The role focuses on non-IT systems such as power, cooling, environmental controls, and physical security to ensure continuous, high-availability operation of the data centre facility. The successful candidate will ensure that the building and its critical systems operate reliably at all times, preventing failures that could impact banking systems and digital services.

Department and Job Details

• Department: Information Technology
• Employment Type: Full-time
• Duty Station: Kampala
• Sector: Banking and Financial Services
• Role Focus: Physical Data Centre Facilities and Infrastructure Support

Key Duties and Responsibilities

Power Management and Resilience

• Continuously monitor the status, performance, and fuel levels of Uninterruptible Power Supplies (UPS) and backup generators.
• Ensure immediate failover capability during utility power outages.
• Perform routine inspections of electrical switchgear, distribution panels, and power circuits.
• Conduct regular testing and inspection of UPS battery strings to ensure optimal charge and reliability.

Cooling and Environmental Control

• Monitor and adjust data hall temperature and humidity to remain within manufacturer-specified tolerances.
• Ensure proper airflow and containment strategies such as hot and cold aisle separation are maintained.
• Identify environmental risks that could lead to equipment damage or system downtime.

Physical Security and Safety

• Manage and monitor physical access control systems.
• Issue, review, and revoke access credentials to ensure only authorised personnel access the facility.
• Monitor CCTV systems for unauthorised activity or security breaches.
• Inspect and participate in scheduled testing of fire detection and suppression systems.
• Conduct routine facility walk-throughs to identify leaks, hazards, or maintenance issues.

Remote Hands and Physical Support

• Perform basic physical operations such as power cycling servers and network equipment upon request.
• Check and report hardware indicator light status to remote IT operations teams.
• Provide on-site assistance for troubleshooting physical infrastructure issues.

Vendor Supervision and Coordination

• Supervise and escort external maintenance vendors servicing critical infrastructure.
• Support activities such as generator refuelling, UPS maintenance, and safety inspections.
• Ensure vendor work complies with safety, security, and operational standards.

Qualifications, Skills, and Experience

Education

• Diploma in Information Technology, Electrical Engineering, Computer Science, or a related field.

Technical Skills

• Strong knowledge of facilities management in IT or similar mission-critical environments.
• Practical understanding of power systems, generators, UPS units, and electrical distribution.
• Experience with physical security systems including access control and CCTV.
• Knowledge of fire detection and suppression systems.
• Understanding of safety compliance and electrical work standards.

Behavioral Competencies

• Strong analytical and problem-solving skills.
• Ability to operate effectively in a fast-paced, high-availability environment.
• Excellent communication and teamwork skills.
• High level of integrity and attention to detail.
• Proactive mindset with a willingness to learn and adapt to new technologies.

Experience Requirements

• At least two years of hands-on experience in data centre facilities, electrical systems, or related technical roles.
• Experience working in environments that require continuous uptime is an added advantage.

Why Work at Centenary Bank

Centenary Bank provides a professional environment where infrastructure reliability and operational excellence are highly valued. This role offers exposure to enterprise-grade facilities, critical systems, and structured operational processes within a regulated financial institution.

How to Apply

All interested and qualified candidates should apply online through the official Centenary Bank recruitment portal using the link below: Click here to apply – DC Facilities Support Officer, Centenary Bank

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