Business Development Manager – Bancassurance

Bancassurance Specialist – Insurance

Location: Uganda
Employment Type: Full-time
Deadline: 21 July 2025

ABSA Bank Uganda is seeking a highly motivated and experienced Bancassurance Specialist – Insurance to support the Head of Bancassurance in business development and strategic oversight of insurance services within the Retail and Business Banking segments. This role focuses on driving insurance sales, managing renewals, resolving queries, training staff, and ensuring full compliance with regulatory and operational frameworks.

Key Responsibilities

Business Development & Sales Management

• Drive insurance sales through assigned channels including branches, RMs, telesales, and digital platforms.
• Lead the planning, execution, and evaluation of annual business targets for sales teams.
• Monitor daily pipelines and submit detailed management reports.
• Ensure 90%+ insurance policy renewals by managing sales team renewals process.
• Work closely with insurer partners to manage budgets, product uptake, and reporting.
• Identify new product needs, market opportunities, and cross/up-sell potential.
• Collaborate with branches and Relationship Managers to generate warm leads and support closures.

People & Team Management

• Supervise and support Bancassurance officers and sales teams to meet business goals.
• Conduct performance appraisals, coaching, and mentoring.
• Deliver training programs based on identified skill gaps in insurance knowledge.
• Act as the key point of contact between the bank, insurance providers, and regulators.

Compliance, Risk & Governance

• Ensure full compliance with insurance regulations and industry standards.
• Oversee audits, claims handling, and policy documentation.
• Maintain valid insurance cover for all financed assets (e.g. VAF).
• Actively participate in governance meetings and risk mitigation strategies.

Customer Service & Relationship Management

• Resolve escalated customer queries and complaints regarding insurance services.
• Foster a customer-first culture across teams.
• Provide support and guidance to internal stakeholders on insurance-related matters.

Administration & Reporting

• Maintain accurate documentation and renewal registers.
• Prepare and share relevant management information and insights.
• Take minutes in strategy or performance meetings and track closure of action points.

Requirements

Education

• Minimum: Diploma in Business, Commerce, Insurance, or related field.
• Additional certifications in insurance or risk management are an added advantage.

Experience

• Minimum of 3 years of experience in bancassurance, insurance sales, or financial services.
• Experience managing sales teams and working with underwriters or insurance brokers.
• Familiarity with regulatory frameworks governing insurance in Uganda.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent sales planning and execution abilities.
• Strong understanding of insurance products and bank-insurance integration.
• High level of integrity and accountability.
• Proficiency in Microsoft Office and reporting tools.

Why Join ABSA Bank?

At ABSA Bank Uganda, we value innovation, professionalism, and teamwork. We offer opportunities to grow in a dynamic financial environment, with access to industry-leading tools and training to build a rewarding career.

Application Instructions

Qualified candidates should send their updated CV and cover letter clearly indicating the position applied for to:

Email: https://absa.wd3.myworkdayjobs.com/ABSAcareersite/job/Kampala/Business-Development-Manager---Bancassurance_R-15976451/apply

Deadline: Monday, July 21, 2025

Apply now for the Bancassurance Specialist – Insurance role at ABSA Bank Uganda. Lead bancassurance strategy, drive insurance sales, and support business growth. Deadline: July 21, 2025.