Business Analyst

Business Analyst

Company: Airtel Uganda
Location: Kampala, Uganda
Job Type: Full-Time
Category: Management
Deadline: 29th December 2025

Role Purpose

Airtel Uganda is hiring a Business Analyst to deliver timely, accurate, and actionable insights that support strategic decision-making across the Airtel Business unit. The role drives performance tracking, develops data models for business planning, supports pricing and product strategy, and strengthens operational excellence through deep analytics. Functionally aligned to the Director, Enterprise Business, and administratively reporting to the Head of B2B Marketing, the role is central to improving commercial effectiveness.

Key Duties and Responsibilities

1) Performance Tracking and Reporting

• Build and maintain KPI dashboards for Mobility, Fixed, and Strategic Products.

• Submit accurate weekly and monthly performance reports within agreed timelines.

• Track execution of AOP, OB, and ADP across functions and highlight delivery gaps early.

• Maintain integrity and consistency of key metrics including revenue, gross adds, churn, and retention.

2) Business Insights and Decision Support

• Provide actionable insights through trend analysis, root cause analysis, and performance diagnostics.

• Partner with vertical heads to translate insights into tactical actions and measurable outcomes.

• Proactively identify risks and opportunities across segments and product lines and recommend corrective actions backed by data.

3) Forecasting, Modelling, and Planning

• Develop forecast models for Fixed, GSM, and new product lines to support planning and decision-making.

• Support new product launches through data modelling, scenario analysis, and performance tracking frameworks.

• Create heatmaps and dashboards to support churn management and revenue leakage control.

4) Pricing and Competitor Intelligence

• Support B2B Marketing with competitor benchmarking and market intelligence.

• Conduct price elasticity analysis to inform pricing strategy and product positioning.

5) Executive and Group Reporting

• Prepare senior leadership performance decks, board review packs, and executive summaries.

• Coordinate performance updates for Group and OPCO reviews and ensure data is consistent across reports.

Qualifications, Skills, and Experience

Education

• Bachelor’s degree in Business, Statistics, Economics, Actuarial Science, Computer Science, or a related field.

Experience

• 2 to 5 years in a commercial, marketing, or business analysis role.

• Telecom or tech sector exposure is an added advantage but not required.

• Experience in a multi-product, high-performance sales environment is desirable.

Core Competencies

• Strong analytical thinking and attention to detail.

• Commercial acumen with financial modelling capability.

• Strong communication skills with the ability to present insights clearly and persuasively.

• Strong stakeholder management across cross-functional teams.

• High initiative and disciplined follow-through.

Tools and Technical Skills

• Advanced Microsoft Excel skills.

• Power BI and SQL are advantageous.

How to Apply

All interested candidates are invited to submit their applications online using the link provided in the original job advert.