About ABSA Bank Uganda

ABSA Bank Uganda is part of Absa Group Limited, an African financial services group offering personal and business banking, credit cards, corporate and investment banking, and wealth and investment management.

Job Summary

The Bancassurance Lead Generator is responsible for developing new and existing customer business opportunities through selling non-life insurance policies. The goal is to achieve agreed sales targets aligned with ABSA's business objectives through proactive marketing and customer engagement.

Key Responsibilities

Sales & Compliance (90%)

• Drive exceptional sales by identifying customer needs and promoting non-life insurance policies.
• Provide direct support for sales including lead generation and timely follow-ups.
• Verify and submit correctly completed application forms in compliance with ABSA Bank policies.
• Ensure full compliance with KYC, AML, health and safety regulations.

Customer Service

• Deliver timely and professional customer service in line with ABSA Bank values.
• Handle customer complaints and applications efficiently within set service levels.
• Coordinate with internal departments to expedite issue resolution and product processing.

Performance and Development

• Participate in continuous personal development through scheduled training sessions.
• Work towards achieving performance goals and annual sales targets set by the line manager.

Required Qualifications and Experience

• Certificate of Proficiency in Insurance (COP) – Mandatory
• Certificate in Insurance Uganda – Advantageous
• Bachelor’s Degree – Acceptable grades: 1st Class, 2nd Upper, or Lower Second Class
• At least a credit in Math and English at O’Level and 2 principal passes at A’Level
• Experience in banking sales/marketing or frontline service roles is an added advantage
• Willingness to work in the field and generate sales leads

Preferred Skills and Competencies

• Strong relationship-building and interpersonal communication
• Sales-oriented mindset with proven negotiation and closing abilities
• Strong presentation, teamwork, and problem-solving skills
• Innovative, adaptable, and self-motivated with attention to detail
• Knowledge of competitor products and legal/credit basics is a plus

Why Join ABSA Bank?

ABSA Bank offers a vibrant work environment, professional development, and the chance to contribute to an innovative financial institution. This role gives y