Administrative Assistant Job in Mbarara – Jobs in Uganda

Job Title: Administrative Assistant
Location: Mbarara, Uganda
Employment Type: Full-Time
Department: Operations
Reporting To: Operations Officer
Travel Requirement: Up to 30%

About Raising the Village

Raising the Village (RTV) is an international development organization and registered charity working to end ultra-poverty in Sub-Saharan Africa. The organization operates across Uganda, Rwanda, and the Democratic Republic of Congo, combining direct field implementation with advanced data analytics to drive sustainable and measurable impact in last-mile communities.

Raising the Village supports communities through a holistic development approach that strengthens livelihoods, improves access to essential services, and builds long-term resilience. The organization continues to scale its impact while maintaining strong operational systems and professional working environments.

Job Purpose

The Administrative Assistant will support day-to-day office operations to ensure a smooth, organized, and professional working environment. This role plays a central part in front desk operations, office administration, inventory management, logistics coordination, staff support, and office welfare.

This position requires a highly organized individual with strong communication skills, attention to detail, and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities

Reception and Front Desk Operations

• Provide a warm, professional, and welcoming reception to visitors and staff.
• Receive, log, and distribute all incoming and outgoing correspondence and packages.
• Ensure telephone calls, emails, and inquiries are handled professionally and forwarded appropriately.
• Maintain updated front desk resources, forms, manuals, and office handbooks.
• Act as custodian of office keys for reception, pantry, and kitchen areas.
• Ensure office equipment is switched off and premises are securely closed.
• Report faulty equipment and follow up with service providers until resolved.

Office Administration and Facilities Management

• Supervise office cleaning services and ensure high standards of cleanliness.
• Coordinate with security personnel to ensure safety protocols are followed.
• Monitor office inventory and prepare monthly stock and inventory reports.
• Support timely restocking of office supplies.
• Prepare invoices and payment requests for utilities and office services.

Administrative and Logistical Support

• Support organization of meetings, workshops, training sessions, and project events.
• Coordinate virtual and in-person meetings, including preparation of agendas and minutes.
• Assist with logistical arrangements for conferences, field activities, and accommodation.
• Provide support for staff travel arrangements and visitor logistics.
• Coordinate flight requests with the designated focal person.
• Support onboarding of new staff and visitors with orientation and documentation.
• Assist with printing project materials including IDs, QR codes, and IEC materials.
• Coordinate staff wellness activities and internal engagement initiatives.
• Perform any other administrative duties assigned by the supervisor.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Public Administration, Management, Social Sciences, or a related field.
• Relevant professional experience in office administration or customer service.
• Experience working with an international NGO is an added advantage.

Required Skills and Competencies

• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and process-oriented mindset.
• Ability to handle confidential information with discretion.
• Strong written and spoken English communication skills.
• Proficiency in Microsoft Office and Google Workspace.
• Ability to work independently with minimal supervision.
• Strong coordination and problem-solving skills.

Equity and Inclusion

Raising the Village is committed to equity and inclusion in the workplace and is proud to be an equal opportunity employer. All qualified candidates are encouraged to apply.

How to Apply – Jobs in Uganda

Interested candidates should apply online using the official application link below:

Apply for the Administrative Assistant Job