Receptionist – Jobs In Uganda

Receptionist Job at Makerere University e-HRMS

Deadline: [Insert Deadline Here]
Position: Receptionist
Location: Makerere University, Kampala – Uganda
Employment Type: Full-time (4-Year Contract)
Remuneration: PU12 Scale

About Makerere University e-HRMS

Makerere University, Uganda’s oldest and most prestigious higher learning institution, continues to pioneer in education, research, and community service. The Makerere University e-Human Resource Management System (e-HRMS) is an innovation designed to enhance efficiency and streamline HR services across the university.

As part of its commitment to professionalism and service excellence, Makerere University e-HRMS seeks a highly organized, professional, and customer-focused Receptionist to be the welcoming face of the institution and provide outstanding administrative and front desk support.

Job Summary

The Receptionist will serve as the first point of contact for visitors, staff, and partners. This role requires excellent communication skills, strong organizational ability, and the professionalism to manage both administrative and customer service duties. The Receptionist will ensure that all front desk operations run smoothly while maintaining the university’s reputation for hospitality and efficiency.

Key Duties & Responsibilities

Front Desk Operations

• Receive and warmly welcome all visitors to Makerere University e-HRMS.

• Register visitors and direct them to the appropriate offices or staff members.

• Handle all incoming calls professionally, directing them to the right departments or taking messages where necessary.

• Respond to public inquiries and provide accurate information about university services.

Administrative Support

• Manage and maintain a clean, professional, and organized reception area.

• Handle administrative tasks such as filing, document management, and correspondence.

• Assist in scheduling meetings, appointments, and maintaining contact lists.

• Support other administrative departments with clerical duties when required.

Customer Care & Coordination

• Provide excellent customer care by ensuring all clients and visitors feel valued and attended to.

• Handle confidential information with the highest degree of professionalism and discretion.

• Coordinate with security and facility teams to ensure smooth operations.

Other Responsibilities

• Perform any other related duties assigned by the supervisor.

Required Qualifications & Skills

Education:

• A Diploma in Office Administration or Secretarial and Office Administration from a recognized institution.

• Additional certification in Customer Care, Front Office Management, or Leisure and Hospitality Management is an added advantage.

Experience & Skills:

• Strong customer care and interpersonal skills.

• Excellent communication skills, both written and spoken.

• Ability to work effectively in a team environment.

• Strong organizational skills with a keen eye for detail.

• Time management skills and ability to handle multiple tasks simultaneously.

• High level of confidentiality and loyalty to the organization.

Tenure of Appointment

This is a 4-year contract role, renewable based on performance and institutional needs. Applicants should not exceed 55 years of age at the time of application.

Why Join Makerere University e-HRMS?

• Be part of a prestigious institution shaping the future of education in Uganda.

• Enjoy a professional and supportive work environment.

• Opportunity to interact with diverse stakeholders, both local and international.

• Competitive remuneration under the PU12 scale.

How to Apply

Interested candidates should submit:

• A detailed CV

• Copies of academic documents

• A cover letter addressed to:

The Human Resource Officer
Makerere University e-HRMS
Kampala, Uganda

Note: Only shortlisted candidates will be contacted. Makerere University is an Equal Opportunity Employer and does not discriminate on any grounds.

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