About the Bank

• Founded: 1984 (as Uganda Women’s Finance and Credit Trust Ltd)
• Licensed: Became a Microfinance Deposit-Taking Institution (MDI) in 2005, Tier I commercial bank in 2013
• Regulator: Bank of Uganda (License No. A1.28)
• Website: www.financetrust.co.ug

Headquarters & Branch Network

• Head Office: TWED Plaza, Plot 22B, Lumumba Avenue, Nakasero, Kampala
• Branch Count: 34–36 branches, 70% in rural Uganda

Customers & Services

• Customer Base: Over 500,000 savers and ~30,000 borrowers
• Services Offered:
  • Deposit Accounts: Savings, Current, Junior, Group, Fixed
  • Credit: Business loans, Agro-finance, Asset financing, Consumer loans
  • Digital Banking: ATM, Mobile, Internet, Agent banking
  • Others: Money transfers, Insurance, Trade finance, Utility payments

Mission, Vision & Core Values

• Vision: To be the bank of choice
• Mission: To efficiently deliver competitive financial services, with a special focus on women
• Core Values: Customer focus, Teamwork, Accountability, Learning, Innovation, Integrity, Excellence

Financials & Staff

• Assets (2023): UGX 465.5 billion (~USD 126.6 million)
• Net Income (2023): UGX 3.73 billion (~USD 1.015 million)
• Employees: Approximately 878

Leadership

• Board Chairperson: Evelyn Kigozi Kahiigi
• Managing Director / CEO: Annet Nakawunde Mulindwa
• Executive Director: Annette Kiggundu
• Company Secretary: Patricia …

Ownership & Investment

• Key Shareholders (as of 2018):
  • Uganda Women’s Trust (~20%)
  • Oikocredit (~19.6%)
  • Mauritian investment funds (~51%)
  • Ugandan women entrepreneurs (~9.5%)
• Access Bank Deal (2024): Access Bank agreed to acquire an 80% stake, pending regulatory approval

Focus & Social Impact

Originally founded to serve women and low-income earners, Finance Trust Bank continues to prioritize financial inclusion, especially for underserved populations. The bank runs financial literacy programs, rural SME support initiatives, and is involved in climate finance projects.