Learning Experience Design Specialist

 Educate! is hiring a Learning Experience Design Specialist to join our dynamic Out-of-School Youth (OoSY) product team in Uganda. The OoSY Solution Line champions Educate!’s mission to create alternative education pathways for out-of-school youth, particularly young women in rural areas. We empower them with the skills and knowledge needed for quality self-employment in the informal economy. In this role, you will play a critical role in ensuring the learning experience offered in our OoSY products (Educate! Business Academy, Skill Up & Original SEED) is truly transformative and can effectively scale to impact thousands of youth each year.

Key Duties and Responsibilities:

Identify and research problems affecting the LX of OoSY – 20 %

• Review performance metrics and evaluation data to spot blockers to impact
• Offer technical advice on product and LX strategy development
• Design and conduct user-research to get a deeper understanding of the pains, jobs to be done, skills requirements
• Shadow and observe implementation of the LX to generate new insights

Ideate and test LX solutions to improve OoSY product – 20%

• Conduct benchmarking research using secondary resources to identify best practices
• Design and support the implementation of rapid experiments
• Support development of user journey maps for the OoSY products
• Create LX strategy based on product strategy and insights from different data points

Develop curricula, training and assessment materials that support high quality delivery of the LX – 40%

• Create work plans to effectively execute all tasks
• Design high quality skills sessions and teaching and learning support materials that are appropriate for the OoSY target group and scale
• Conceptualize real world practical application activities for OoSY
• Develop mechanisms for youth to receive individualized feedback and support
• Incorporate feedback from peers, frontline teams, end-users and supervisors to continuously improve LX materials.
• Develop motivation/incentive strategies to drive learning and adaptation of new behaviors.

Prepare and develop training materials for trainers of trainers to ensure program implementation teams can effectively implement the LX – 20%

• Design and deliver high quality training of trainers of trainers to ensure the designers’ intent is clearly articulated for the implementing team.
• Collaborate with the program implementation team consistently to identify opportunities to ease LX delivery for frontline teams.

Qualifications, Skills and Experience:

• You have a Bachelor’s degree in Education, Entrepreneurship, Business Administration, Social Science, Adult Education, or a related field. With at least five years of professional experience in learning experience design, instructional design, human-centered design, or training design, you’ve likely worked in design-centric organizations, including social enterprises or start-ups.
• You also have experience conducting qualitative and quantitative research within human-centered design processes, and you possess excellent written and verbal communication skills, as well as a high level of computer literacy in tools like Google Docs and spreadsheets.

Are you our ideal candidate?

• You believe in the power of design to solve big, hairy social and economic problems.
• You have experience designing transformative, unique learning experiences that youth or adults love.
• You are comfortable conducting design research to get a better understanding of end-user needs.
• You have an eye for detail and a high quality standard when it comes to the development of teaching and learning materials.
• You know what it takes to enable learning and behavioral change for out of school youth.
• You are a strong communicator and adept at presenting complex information to diverse audiences.
• You fit our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

How to Apply: