Description
Java House is hiring Waitstaff (Waiter/Waitress) to Serve guests, take orders, handle payments, and ensure excellent customer experiences.
Duties and Responsibilities:
- Present a variety of menu options and take the lead on suggestive selling based on customer preferences.
- Handle customer interactions at various levels of customer touch points.
- Assist guests in navigating the menu comfortably.
- Take orders and deliver them to the table neatly and accurately in accordance with the ticket specification.
- Present menus to guests and answer any questions about menu items.
- Monitor and observe guests’ dining experience to ensure satisfaction with food and service.
- Respond promptly and courteously to address any guest concerns and notify the manager when necessary.
- Maintain shift float money, ensuring no shortages.
- Ensure timely closure of counter variances.
- Take care of counter machines.
- Present bills on time and accept payment.
Special Conditions of Employment:
- Must have at least an O Level certificate.
- Must have been in the company for at least six months or have equivalent skills from a food and beverage setup.
To Apply:
Email your application to prisca.ainembabazi@javahouseafrica.com
