Facilities & Services Manager – Kampala Hospital | Jobs in Uganda

Facilities & Services Manager – Kampala Hospital | Jobs in Uganda

Organization: Kampala Hospital

Duty Station: Kampala

Employment Type: Full-Time

Job Category: Management

Reports To: Chief Executive Officer

Department: Facilities & Services Management

Application Method: Apply by Email

Application Deadline: 6th February

Job Overview

Kampala Hospital is seeking an experienced and highly competent professional to fill the position of Facilities & Services Manager. This role presents a senior-level opportunity for professionals pursuing leadership-focused Jobs in Uganda within the healthcare sector.

The Facilities & Services Manager is responsible for the strategic and operational management of all non-clinical support services within the hospital. The role ensures that the hospital operates in a safe, efficient, compliant, and well-maintained environment that supports high-quality clinical care and positive patient outcomes.

The successful candidate will oversee facilities operations, manage both in-house and outsourced service teams, control budgets, ensure regulatory compliance, and drive continuous service improvement in line with organizational standards and healthcare regulations.

Key Responsibilities

Facilities and Operations Management

• Plan, coordinate, and oversee the daily operation of all hospital facilities and support services on a 24-hour basis.
• Ensure optimal functionality, cleanliness, safety, and aesthetic standards across all hospital premises.
• Supervise routine and preventive maintenance of buildings, utilities, and infrastructure.
• Oversee renovations, refurbishments, and minor construction works, ensuring timely completion and minimal disruption to hospital services.
• Ensure prompt identification, reporting, and resolution of facilities-related issues.
• Maintain accurate asset registers and ensure proper use, care, and lifecycle management of facilities and equipment.

Service Management

• Oversee delivery of key non-clinical services including housekeeping, cleaning, laundry, catering, security, waste management, and grounds maintenance.
• Develop, implement, and monitor Service Level Agreements with internal teams and external service providers.
• Ensure consistent service quality, performance monitoring, and customer satisfaction.
• Manage relationships with outsourced service providers and ensure contract compliance.
• Address service delivery gaps and implement corrective actions where required.

Compliance, Health, and Safety

• Ensure full compliance with statutory, regulatory, environmental, health, and safety requirements applicable to healthcare facilities.
• Implement and monitor occupational health and safety policies and procedures.
• Conduct regular risk assessments and ensure implementation of mitigation measures.
• Develop and maintain emergency preparedness and response plans.
• Lead incident reporting, investigations, root cause analysis, and implementation of corrective and preventive actions.

People and Performance Management

• Lead recruitment, induction, training, scheduling, supervision, and performance appraisal of facilities and services staff.
• Foster a culture of accountability, professionalism, teamwork, and continuous improvement.
• Identify skills gaps within the department and coordinate training and capacity-building initiatives.
• Promote staff engagement, motivation, and adherence to hospital policies and values.

Financial and Resource Management

• Develop and manage departmental budgets with a focus on cost efficiency and value for money.
• Monitor expenditure, analyze budget variances, and implement corrective measures where necessary.
• Prepare and submit operational and financial reports to management.
• Support procurement processes, vendor evaluation, and contract management in line with hospital policies.

Planning, Reporting, and Continuous Improvement

• Prepare and submit timely monthly, quarterly, and annual operational reports.
• Participate in internal and external audits, inspections, and quality assurance activities.
• Drive process improvements, sustainability initiatives, and adoption of best practices in facilities management.
• Support implementation of systems and technologies that enhance service efficiency and performance.

Qualifications and Experience

• Bachelor’s Degree in Facilities Management, Business Administration, Engineering, Operations Management, or a related field.
• A Master’s Degree in a relevant discipline is an added advantage.
• Demonstrated experience in facilities and services management within a large organization.
• Proven experience managing multi-disciplinary teams and outsourced service providers.
• Strong understanding of healthcare facilities operations and regulatory requirements.

Key Competencies

• Strong leadership and people management capabilities.
• Excellent planning, organizational, and problem-solving skills.
• Sound knowledge of health, safety, and regulatory compliance.
• Strong financial acumen, including budgeting and cost control.
• Proficiency in Microsoft Office applications and facilities management systems.

Personal Attributes

• High integrity and professionalism.
• Results-driven, proactive, and detail-oriented.
• Ability to work independently and make sound operational decisions.
• Flexibility to work extended hours, weekends, or respond to emergencies when required.

How to Apply

Interested candidates should submit an application letter and a detailed Curriculum Vitae by email to:

Email: [email protected]

Applications must be submitted not later than 6th February. Only shortlisted candidates will be contacted.

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