Vacancy Announcement: Testing and Quality Assurance Officer (Full-Time)
Deadline for Applications: Thursday, 19th June 2025
Job Grade: C5
Reports to: Senior Manager – IT Services
Department: Technology and Enterprise Solutions
Location: Kampala, Uganda
Reference: NSSF/TQA/2025
About NSSF
The National Social Security Fund (NSSF) Uganda is a government agency that provides social security services to employees in Uganda’s private sector. With a mission to offer sustainable retirement benefits through efficient systems and service excellence, NSSF has established itself as a leader in financial security and digital transformation.
Job Summary
The Testing and Quality Assurance Officer will be responsible for ensuring the quality and performance of the Fund’s software applications through rigorous testing and QA practices. This role includes the creation of test plans, manual and automated test execution, bug identification, and collaborative problem-solving with development teams.
Key Responsibilities
- Design detailed test plans, cases, and procedures based on system requirements.
- Execute manual and automated tests for software applications across platforms.
- Identify and log defects using appropriate tools and follow up with development teams.
- Collaborate with developers, analysts, and project managers to improve software quality.
- Review and analyze system specifications and business requirements.
- Perform functional, regression, integration, performance, and security testing.
- Create and maintain test documentation, logs, and reports.
- Integrate automated testing with CI/CD pipelines and contribute to DevOps practices.
- Participate in post-release testing and monitor live systems for issues.
- Continuously improve testing strategies and stay current with QA industry trends.
Required Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field.
- Professional certification in ISTQB, ITIL, or related QA/software testing disciplines.
Experience and Competencies
Work Experience
- 2–4 years of experience in a software testing or quality assurance role.
- Experience with test case design, test management, and bug tracking tools.
- Hands-on experience with automated testing tools like Selenium, JMeter, or Postman.
- Exposure to Agile methodologies and participation in sprint cycles.
Technical Competencies
- Familiarity with SDLC and STLC processes.
- Ability to write SQL queries for data verification.
- Knowledge of API and web services testing.
- Understanding of CI/CD pipelines and DevOps integration.
Behavioral Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Detail-oriented with a proactive attitude.
- Collaborative mindset and adaptability to a fast-paced environment.
Why Join NSSF?
- Opportunities for career advancement and continuous learning.
- Work in a dynamic and technology-driven environment.
- Access to cutting-edge tools and systems.
- Be part of a national institution with a lasting social impact.
- Competitive salary and benefits package.
How to Apply
Qualified and interested individuals should follow the two-step application process:
Step 1: Online Form
Complete the official job application form at:
https://forms.office.com/e/SXNNnh01pp
Step 2: Submit Your Application Documents
Prepare a single PDF containing:
- A cover letter addressed to the Chief People and Culture Officer
- Your updated Curriculum Vitae (CV)
- Certified copies of your academic qualifications
Upload the PDF through the form submission link or the HR portal provided.
Important Notes
- The application deadline is Thursday, 19th June 2025.
- Only shortlisted candidates will be contacted.
- Ensure that all submitted documents are truthful and verifiable.
- NSSF is an equal opportunity employer. All qualified individuals are encouraged to apply.
Contact and Additional Information
To learn more about NSSF and our digital transformation journey, visit:
Join NSSF today and be part of Uganda’s leading digital transformation in social security.
